Let our clients do the talking.
As a customer since 2012, they provide us with excellent service and friendly/knowledgeable staff. Their support team responds immediately to any concerns/issues that arise & have been able to provide us with timely resolution. They keep our company informed of changes/ issues/needs that arise in this constant changing computer industry. We are very pleased and highly recommend Direct One.
It’s silly to assume nothing will go wrong with your system once set. Response time to our customers is critical to our business so we need to always have network access 24/7. Direct One knows how to keep our network “up and running… always”.
We have worked with Direct One for years. They have always been there for our needs, such as: network infrastructure, Macola, EDI, bar code scanning, and warehouse management.
We have used Direct One’s services for over 10 years, and are happy with our decision to do so. Their support staff have helped us with matters as diverse as e-commerce and hardware purchases, and we have been quite satisfied with the results. They have been especially useful when we have had crises: malware or Trojan attacks, failing RAID arrays, network hardware issues and the like. Resolution has always been quick and effective.
Ever since we started using Direct One to take care of our computer network here at work, our problems have just about disappeared. They’re always there when we need them, and it’s always fast and very courteous service. I highly recommend them to anybody with computer / server issues.