Direct One’s policy is to keep confidential any information that You submit or disclose to us and to use it only as described below, or as we may notify You at the time You provide the information.
Direct One acknowledges that in the course of providing services to you, Direct One may learn from you certain non-public personal and otherwise confidential information related to you, your customers, or employees. Direct One shall regard any and all information it receives, which relates to or pertains to you, your customers, or employees as confidential.
You acknowledge that you also have the responsibility to keep records and information of your business, customers, and employees confidential.
Types of Information Acquired
Direct One does not acquire any more information about you than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
Personal – Information, such as your name, company name, postal and email address or telephone. Certain personal information may be requested for some of Direct One’s special offers or services.
Billing – Billing information related to your financial relationship with Direct One, including your payment data, credit history, and Social Security Number or Taxpayer ID.
Project Related – Project information only to the extent necessary to provide the Services requested by you.
What We Do with Your Information
It is Direct One’s policy that any information acquired is treated as private and confidential. Your information will never be used for purposes other than that for which it was submitted. Direct One’s agents or contractors may have access to personal information and have agreed to hold this information in confidence, not to use it for any purpose except to carry out the service they are providing Direct One’s clients, and honor Direct One’s privacy and security policies in the way this information is handled. These agents and contractors may have different privacy policies than Direct One’s. Agents and contractors include, but are not limited to, software and web development firms, fulfillment houses, telemarketing firms, and general marketing firms.
Disclosure to Third Parties
It is Direct One’s policy to never disclose, reveal, copy, sell, transfer, assign, or distribute any part or parts of your information to third parties without your express permission or if such disclosure is necessary to provide services which you have requested. The only exception to this policy is if Direct One is compelled to do so by an appropriately empowered governmental authority or as required by applicable law.
Privacy and Direct One’s Business Partners
Direct One is committed to data security and strives to ensure that transaction information is stored on secure computers in a secure location with physical and electronic security measures. Only a small number of Direct One employees involved in the management of the data center have physical access to these computers. Where possible, Direct One encrypts information stored on Direct One’s computers as a further measure of protection. Direct One uses high industry standards in the acquisition and deployment of firewalls and other security technology to prevent Direct One computers from being accessed by unauthorized persons.
Access by Our Employees
Direct One customer service representatives have access to some transaction information in order to respond to your questions. Direct One limits that access to the minimum information required in order to provide prompt, high quality service.
From time to time, Direct One may provide you with information and other materials regarding new legal developments or informational seminars and other services. Such materials may be sent to you by mail, email or other means.
How to Opt Out and Personal Information
If at any time you seek to remove your name from an Direct One related marketing effort or correct/update your personal information, please use the contact information below. However, if you provide information to linked sites, Direct One cannot correct or change that information and is not responsible for how it is used. In such a case, you should consult the privacy and information use policies of the relevant site owner to determine what steps to take.
Who to Contact Regarding this Policy
Direct One Networking, Inc.
4080 SE International Way, Ste B106
Portland, OR 97222
YOU ACKNOWLEDGE THAT ALL INFORMATION AND SERVICES, CONSULTING TECHNIQUES, PROPOSALS, AND DOCUMENTS DISCLOSED BY DIRECT ONE OR WHICH COMES TO YOUR ATTENTION DURING THE COURSE OF BUSINESS AND PROVIDED UNDER CONTRACT OR AGREEMENT CONSTITUTE VALUABLE ASSETS OF, AND IS CONFIDENTIAL AND/OR PROPRIETARY INFORMATION TO DIRECT ONE NETWORKING, INC.